If the donation
amount cannot be delivered to the recipient of the donation due to death or any
reasons beyond the control of Ensany:
I. The donation
amount will not be refunded to the donor or supporter
II. The amount
will be given to other similar cases and the donor or supporter will be
informed through Ensany platform or social media platform or any other methods.
III. If the
beneficiary dies and their intention is unknown.
IV. If the
campaign owner died.
V. If the
campaign owner closed their campaign or refused to receive donations or did not
give details of their bank account number and did not come to Ensany
headquarters to take the funds owed to them, and went on for 12 months.
VI. If Ensany
has a discount on the campaign or the receivable.
VII. If it is
proven that the owner of the campaign has legal problems and Ensany is excused
to transfer any amount to them.
VIII. In all
previous cases, it is Ensany to transfer the donations due to these campaigns
to other similar campaigns without referring to the donor, in the case that
they spend a year and a month from the date of donation without asking the
donor to return.
If you would
like to contact us to understand more about this Policy or wish to contact us you
may send an email to firstname.lastname@example.org